A real team available 24/7. WhatsApp, email or form — choose how to reach us and we respond immediately.
Multiple ways to reach us — all answered quickly.
Click on your problem to see the immediate solution.
Check your spam and promotions folder. If nothing after 10 minutes, contact us on WhatsApp with your order number.
Contact WhatsApp →Check the URL and your credentials (copy and paste recommended). Restart the application. If it persists, our team will check your account directly.
See the guide →App settings → Quality → “Auto” or “Full HD”. Check your connection (25 Mbps minimum for 4K). Restart the router.
Get help →Our team installs with you for free. Complete guide available for Smart TV, Fire Stick, Android, iOS and PC.
Installation Guide →15-day money-back guarantee. Complete the online form or contact us with your order number.
Reimbursement form →Switch from one plan to another without data loss. Our team manages the migration and proration if applicable.
Request a migration →Describe your problem below and send your request via WhatsApp or email.
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Our team never sleeps. Whether it's at 3 a.m. during a game or on a festive Sunday, we're there.
Technicians specializing in installation and troubleshooting. Screen sharing available upon request.