1. Eligible plans
- 24-hour test: $1.99
- 1 month, 1 device: $15
- 3 months, 1 device: $37
- 6 months, 1 device: $60
- 12 months, 1 device: $95
- 12 months, 2 devices: $110
- Lifetime, 1 device: $299.99
- Lifetime, 2 devices: $449.99
- Lifetime, 3 devices: $549.99
- Lifetime, 4 devices: $649.99
- Lifetime, 5 devices: $699.99
2. Ineligible plans
- 24-hour test ($1.99) — one-off non-refundable payment
- Subscriptions after expiration of the 15-day period
- Accounts that have already received a FireViewTV refund
3. Reimbursement procedure
Step 1 — Contact us
Send your request via online form, WhatsApp or email with: your order number, purchase email, and reason (optional).
Step 2 — Processing
Request processed within 24 to 48 business hours. No additional questions.
Step 3 — Credit
Refund on original payment method.
4. Deadlines
- Processing: 24–48 working hours
- Credit card: 3–7 working days
- PayPal: 1–3 business days
- Transfer: 3–5 working days
5. Contact for refund
Or use the online refund form for a structured request.