1. Data controller
FireViewTV is responsible for processing your personal data. Contact: contact@fireviewtv.online or via WhatsApp.
2. Data collected
2.1 Data provided
- Email address (sending identifiers and communications)
- WhatsApp number (support and delivery)
- Payment information (processed by secure provider — not stored)
2.2 Automatic data
- IP address (security and abuse detection)
- Connection data (subscription management)
- Device used (technical support)
3. Purposes of processing
Your data is used to:
- Management and delivery of your subscription
- Technical support and customer service
- Billing and accounting
- Security and fraud prevention
- Communications relating to your subscription
4. Legal basis
The processing is based on fulfilling your subscription, securing the service, preventing fraud, and your consent for optional marketing communications.
5. Preservation
Data kept for the duration of the subscription + 3 years later for legal obligations. Connection data kept for 12 months.
6. Data sharing
We never sell your data. Sharing limited to:
- Payment provider (transaction only)
- Technical service providers (secure hosting in Europe)
- Competent authorities upon legal request only
7. Your privacy rights
- Right of access — obtain a copy of your data
- Right of rectification — correct inaccurate data
- Right to erasure — delete your data
- Right to portability — receive your data in structured format
- Right to object — object to the processing
- Right to withdraw consent
To exercise these rights: contact@fireviewtv.online. Response within 30 days.
8. Cookies
Our site uses necessary technical cookies and anonymized analytical cookies. You can refuse non-essential cookies via your browser settings.
9. Security
Security measures: SSL/TLS encryption, restricted access, regular backups. In the event of a violation, notification within the legal deadlines.
10. Complaints
You can file a complaint with the your local privacy regulator: www.cnil.fr.